05 Filed under privacy
Data deletion.
Last updated · 22 May 2026
You can request deletion of all data austa holds about you and your connected Instagram account at any time. There are two routes: an automatic one through Instagram, and a manual one by email. Both end with the same result.
Automatic
- Open Instagram → Settings → Apps and Websites → Active
- Find austa and tap Remove
- Meta notifies us, and we delete your data within 30 days
Manual
Email support@austa.in from the address tied to your austa account, subject line “Data deletion request”. We acknowledge within 48 hours and complete the deletion within 30 days.
What gets deleted
- Your user record (email, name)
- Your Instagram connection (access token, profile info)
- All automation rules you've configured
- Logged events and actions associated with your account
- Active sessions
What is retained
For tax and accounting compliance, we retain a record of past payments (amount, date, invoice number) for the period required by law, with personally identifying fields redacted.